Thread: Piece of shit fucking Redding Big Boss press!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Originally Posted by stug

I didn't send it back because I had 100 9mm cases with powder in and needed to put the projectiles. I bought it from a shop in the NI and it would have been away for weeks. It works fine now, in fact better than ever.

So send it back now or make a complaint direct? How's Redding supposed to rectify anything if they don't know about it?
US customer service is actually real customer service IMO. Bitching about it online ain't going to fix a thing, nor does it give these guys the opportunity to say sorry and RESOLVE the problem.
What happens if you have another problem? Sure as shit DED (Im guessing you bought it from them) aren't going to want to know you after yourve made an alteration to it.