Thread: Do we get any after-sale service ?

Suggest you get hold of Beretta NZ, send an email so you have copies of what is said. Also send a similar email to SAKO, cc in Beretta NZ. And then as they are formulating their reply to you, I suggest you lawyer up. Under the NZ Consumer Guarantees Act the seller is required to supply you with goods fit for purpose and are obligated to remedy any faults. Or refund. Or replace. The seller in this case is the Gun shop in the City that you bought it from. Not Beretta NZ or SAKO.