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Thread: Do we get any after-sale service ?

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  1. #22
    Member
    Join Date
    Dec 2011
    Location
    NI
    Posts
    13,521
    Businesses can and do change. Things don't have to stay the same.
    Hardy was a good example. There has been quite a turn around in service and products.

    Getting the right people into the public facing side of the business is key. There is an old adage that businesses forget (or don't know); "a complaint is a gift".

    This is a pretty weird thread though. A complaint about a complaint that wasn't complaining about the fault that was a secret
    Out beyond ideas of wrongdoing, and right-doing, there is a field. I will meet you there.
    - Rumi

 

 

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