Thread: Do we get any after-sale service ?

Hi @Bedaar - sorry I am not part of the service/warranty team and am away on leave with COVID so have not heard about this. However i have just logged into the work system and have seen the job notes for your rifle (im guessing it is a Sako S20 308??) if so, the team loaded the magazine 3 times and tried to replicate the noted problem in our bullet trap without success. This is why it would have been sent back to the retailer.

However, as guesture of goodwill, I will arrange to have a new magazine sent to you free of charge. Hopfully this sorts any further issues.

Thanks

Henry