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Thread: Manly Comrade folder knife - multple failures - poor service

  1. #1
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    Manly Comrade folder knife - multple failures - poor service

    Hi all, I feel I have to pass on what I have discovered recently about the Manly Comrade folder knife I purchased from a Taupo trader that is a member of this forum. I purchased the first knife about 20 months ago and after a few months and hardly any use the locking mechanism snapped, so I returned it to the supplier and they replaced it with a similar Manly folder knife. This replacement has had very little use and it too snapped last week. I contacted the supplier in Taupo and they have rejected any claim for replacement as the law says that the warranty on a replacement product starts from the time of the original purchase. The Taupo supplier is within their rights to not cover the faulty item if it is outside the original warranty period, but I would have thought that they would have stood behind their product and offered some remedy. But they are not prepared to do so, and my points are;
    1) the locking mechanism on the Manly folder knives is not well designed and have a repeating history of failure
    2) the Taupo trader does not have the warranty conditions on their website so is hard to argue when this situation arises
    3) the Taupo trader doesn't have a feed back facility on their website so is difficult to assess their status in trade and service hence this post,
    so "caveat emptor" is alive and well, let the buyer beware!

    Cheers Ruger7mm

  2. #2
    Member Goosebayhunter's Avatar
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    Quote Originally Posted by Ruger7mm View Post
    Hi all, I feel I have to pass on what I have discovered recently about the Manly Comrade folder knife I purchased from a Taupo trader that is a member of this forum. I purchased the first knife about 20 months ago and after a few months and hardly any use the locking mechanism snapped, so I returned it to the supplier and they replaced it with a similar Manly folder knife. This replacement has had very little use and it too snapped last week. I contacted the supplier in Taupo and they have rejected any claim for replacement as the law says that the warranty on a replacement product starts from the time of the original purchase. The Taupo supplier is within their rights to not cover the faulty item if it is outside the original warranty period, but I would have thought that they would have stood behind their product and offered some remedy. But they are not prepared to do so, and my points are;
    1) the locking mechanism on the Manly folder knives is not well designed and have a repeating history of failure
    2) the Taupo trader does not have the warranty conditions on their website so is hard to argue when this situation arises
    3) the Taupo trader doesn't have a feed back facility on their website so is difficult to assess their status in trade and service hence this post,
    so "caveat emptor" is alive and well, let the buyer beware!

    Cheers Ruger7mm
    Hey ruger

    I'd take it back to the company themselves. They probley know its shit and will replace it rather than the shop who's sick of replacing there knives?



    Sent from my CLT-L09 using Tapatalk

  3. #3
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    I have 2 ,both 5-6 yrs old,one is edc the other has been used as my main hunting knife,no problem with either of them.
    284 Gypsy likes this.

  4. #4
    NRT
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    Same thing I experienced with my last two Mercator's

    Sent from my TA-1025 using Tapatalk

  5. #5
    sneakywaza I got
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    Quote Originally Posted by Ruger7mm View Post
    Hi all, I feel I have to pass on what I have discovered recently about the Manly Comrade folder knife I purchased from a Taupo trader that is a member of this forum. I purchased the first knife about 20 months ago and after a few months and hardly any use the locking mechanism snapped, so I returned it to the supplier and they replaced it with a similar Manly folder knife. This replacement has had very little use and it too snapped last week. I contacted the supplier in Taupo and they have rejected any claim for replacement as the law says that the warranty on a replacement product starts from the time of the original purchase. The Taupo supplier is within their rights to not cover the faulty item if it is outside the original warranty period, but I would have thought that they would have stood behind their product and offered some remedy. But they are not prepared to do so, and my points are;
    1) the locking mechanism on the Manly folder knives is not well designed and have a repeating history of failure
    2) the Taupo trader does not have the warranty conditions on their website so is hard to argue when this situation arises
    3) the Taupo trader doesn't have a feed back facility on their website so is difficult to assess their status in trade and service hence this post,
    so "caveat emptor" is alive and well, let the buyer beware!

    Cheers Ruger7mm
    Not so, warranty restarts from zero on replacement item, check consumer law for the relevant passage and go get up them.
    Moa Hunter likes this.

  6. #6
    Full of shit Ryan_Songhurst's Avatar
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    I had a Manly comrade (it fell overboard in Tasman bay somewhere!) I found it an excellent knife, no problems
    270 is a harmonic divisor number[1]
    270 is the fourth number that is divisible by its average integer divisor[2]
    270 is a practical number, by the second definition
    The sum of the coprime counts for the first 29 integers is 270
    270 is a sparsely totient number, the largest integer with 72 as its totient
    Given 6 elements, there are 270 square permutations[3]
    10! has 270 divisors
    270 is the smallest positive integer that has divisors ending by digits 1, 2, …, 9.

  7. #7
    Member Micky Duck's Avatar
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    someone send him a bacho will you please......
    223nut and Preacher like this.

  8. #8
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    Hi all
    I had to vent, the blade steel (D2) is great, but the locking mechanism is not. I have a bacho but if I put in my pocket I will be singing opera sooner or later. I checked online and it seems the warranty is indeed from the original purchase date, although the Consumers Guarantee Act says it has to perform with what is reasonably expecetd of it. Anyway, to my mind if you are looking for a folder knife beware of the Manly Comrades.

  9. #9
    Purveyor of Fine Cutlery terryf's Avatar
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    try a Bestech for less money and much more warranty
    NRT and kiwijames like this.
    Regards
    Terry

    https://www.knives4africa.co.nz/
    Custom knife dealer

    Authorised Nitecore Torch Retailer
    NZ Distributor of Nano-Oil

  10. #10
    Member Steve123's Avatar
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    Manly Comrade sounds like another name for helen clarke

  11. #11
    Member Strummer's Avatar
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    Quote Originally Posted by Ruger7mm View Post
    Anyway, to my mind if you are looking for a folder knife beware of the Manly Comrades.
    The name alone would put me off. Sounds like the manufacturer is compensating

  12. #12
    Member chainsaw's Avatar
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    Quote Originally Posted by Steve123 View Post
    Manly Comrade sounds like another name for helen clarke
    Yep, the name is a"fail" - forget the knife or anything else .... the name alone is a show stopper. Perhaps very fashionable in Mt Albert or GreyLynn
    Steve123 and outlander like this.

  13. #13
    northdude
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    Doesnt sound very manly

  14. #14
    northdude
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    Thats a shame best knife ive used can a knife maker fix it

  15. #15
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    Quote Originally Posted by NRT View Post
    Same thing I experienced with my last two Mercator's

    Sent from my TA-1025 using Tapatalk
    My Mercator is approx 75 old, no problems so far, .......(sorry, couldn’t help myself)

    B

 

 

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