Thread: Badlands pack/ gear warrantry

I wrote to them a few years ago with some feedback on their gear, and they were very receptive and helpful.

Can I suggest you do the ‘squeaky wheel’ routine and contact them again - perhaps with a couple of pics, so
E background details of the problem, and a very clear question; ‘please advise how you intend to resolve this’

It may well be you had a less than helpful response - trying again might put it across some else’s desk......