Thread: Badlands pack/ gear warrantry

Originally Posted by EFriz

When I did go back in they said that there was a difference between and "unconditional Guarantee" and an "unconditional Warranty"????? /QUOTE]

Yes exactly and if H&F are stocking them they should be able to follow through on the warranty. I cant find anywhere that it states US only with the warranty. Heres what there website says about there unconditional warranty "It simply states We don't care what happened, or whose fault it was, we will fix it for free forever. We could care less if you bought it at a garage sale or a gear swap, as long as it says Badlands, it's covered. All we ask is that you use and abuse your pack as much as possible so we can learn how to make our products even better"

The warranty is great. All you need is the agent in Nz here to contact for you or better still where you bought it.
Im sure HnF is a agent so they sort it, just have to take it there and get them to contact Badlands. Ive got a Badlands pack, its bombproof, very good.