Any reputable shop should not hesitate to assist. After all its there reputation. Maybe the gun has been parallel imported etc. And they maybe out of there rights to import it etc. Had you injured yourself seriously then they would be up for a investigation from police. Of they are un cooperative then just name and shame them. They would lose more than 700 of businesses thru social media post ls alone.
It is there best interest to help you out. I would contact the importer direct. But like others have said hold on to the gun.
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