That's the crux of most complaints I think. As consumers we are aware that we get a certain quality level related to the price we pay for goods, but.. when simple things that could easily be done are just overlooked or ignored, it can render a useable product into a useless one.
Recently I have cursed shelving brackets that were out of square for no other reason that lazy quality control, a pair of fleece pants that wore through arse and crotch with only months of indoor use, a digital clock radio that can't keep time, and others.
You take goods back to the store and politely complain, get pretend apologies from people who don't care, and add another brand or item to your blacklist of things you'll never buy again.
Sometimes its easy to feel like you're getting taken for a ride.
/rant
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