6 Attachment(s)
Combination Lock Needs Servicing?
Hi Guys,
November last year I upgraded my securuty to a Boston Securty 20 gun safe and haven't had a great experience with it thus far. After bolting it to the concrete floor I noticed heavy welding pirosity on the corners and on the hinges - Wish I had noticed it before fixing it to the floor however the retailer gave me a credit back which was fair and honoured a lifetime warranty on the safe and that I would fix the holes in the welding @ my cost.
However...
Problem number 2 has arisen. The LA Guard dial has formed fairly deep scratch marks that have etched in to the steel on the dial all the way around. There is a bit of "wobble" on the dial and you can unlock the safe from being one off a digit on either side. I am very dissappointed to say the least.
Considering this is suppose to be a "top tier" gunsafe the workmanship on this is below average to be honest. I have rung a few locksmiths and they seem to think that unlocking a digit out on either side is normal behaviour for a mechanical lock and also "slight" wobble is normal but as for the etching on the dial that may be a bit more serious.
I have uploaded some photos, has anyone experieced anything like this with a combination lock? Does anyone own this gunsafe? What was the outcome? I'm waiting to hear back from the retailer. They honoured me a lifetime warranty after discovering heavy weld pirosity in the safe so I believe it's fair & resonable that they fix this at their cost . It's puzzling becasue LA Guard dials are suppose to be top notch.
Any opinions from you guys will be much appreciated thank you.
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