Thread: Extravision/vortex warranty

Originally Posted by 55six

We actually got appointed as an importer for vortex a longtime ago. But then had it taken from us by an Aus company before we even got to land a shipment. Since then that aus company lost the dealership to extavision.

We went back to vortex again around 6 months ago offering to look after kiwis locally. The first question they came back with was where are you sourcing vortex from now. We cutoff comms at that point knowing that kiwis would get shafted again. Vortex have recently sent us an email via their lawyer instructing us to remove their products from our website.

So unfortunately, unless you buy from us, you can kiss good bye NZ warranty as Aus controls the NZ retail scene. We’ve had similar discussions with nightforce and Sig Sauer too.

At the end of the day the buck should stop with the retailer.

I can see why Vortex would be annoyed that grey imports are messing up their distribution system but it seems like a better approach would be to ask why grey imports are happening.

When I can pay full retail from a US store and have it landed here for 80% the price of a correctly imported one, why wouldn't I do that?
In this Global economy we no longer need to put up with this BS from NZ importers/suppliers.

Thankfully the likes of you guys at 55Six are trying to do something about it, hopefully Vortex and other companies will start to catch on.