Thread: Extravision/vortex warranty

Originally Posted by andyanimal31

The reality is that some company's in nz have been appointed sole distribution rights.
With that they have the obligation of warranty claims done fairly and quickly and undertake all the advertising and paying for any sponsored products they have put up for prizes or raffles.
I don't have to much of an issue as long as the price is reflective of our small market share and everybody has to make a dollar.
Just put the shoe on the other foot if you were doing all the work as above and some speculator that has no infrastructure or extra costs is trying to cut your lunch when you have done the legitimate hard yards.
Just saying!

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In theory I agree with you but I don't see thins being the case here.
I get that business need to make a profit but when I can go on Google and see how much products cost everywhere else in the world it's pretty clear we get screwed over in NZ more often than not.
Again it comes down to being a global economy, it's not like these are new cars that need servicing and huge infrastructure of spare parts, if a Vortex scope breaks they just send you a new one.

Again if I can pay full retail at a store in the US, pay $100 for shipping due to lack of bulk buying, pay GST and it still save 15-25% then there is something wrong.
If it really is such a small market and that is the cost of doing business here then it's obviously not a sustainable option.

The worst example of crazy NZ prices I've seen is in recent car part purchases, all genuine parts:
Needed to buy an oil pump for a Ford Territory, local price $700, price from Ford dealer in Australia $180.
Needed some suspension components, Local price $4000, 20kg parcel shipped from the UK $800.

If I can go online and import something as a one off for that much cheaper than a business that's apparently connected to a global supply of products and has the ability to bulk buy and bulk shipping then something is seriously screwed up.