Thread: Extravision/vortex warranty

Your experience @Cyclops is one of the ones that prove there’s no consistency, which is what I referred to earlier when I said “who knows?”

Some get told a flat out no.

Some simply never hear back.

Some - like you - get a great outcome.

Me, I’ll always err on the side of caution. I want the paperwork because I want the replacement guarantee for when my son runs the binos over with the quad, or the pup eats the elevation turret.

I don’t want to be posting like our mate Hayden here. Or Beavis.

Have a look at this issue through Google searching for Aus and NZ posts and the no receipt problem comes up again and again.

But equally you get good news stories too.

If you’re reading this Vortex you really need to take note of how hit & miss your warranty process is, and sort your shit out.