I don't agree with naming and shaming an establishment on a forum type media, as it is too easy to do so for any number of reasons, which may or may not be genuine. Having said that, bad service is inexcusable in retail outlets, and there must be something seriously wrong with staff recruitment and training for such bad service to occur. I would be pissed off if it happened to me, but I would be even more pissed off if I owned the store!
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