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So my wee runabout got pinched last night and taken for a joyride,
Unfortunately I had left a vx freedom in the glovebox the night before and they used it as a hammer to smash my stereo in and snapped it in half.
I know it's a long shot but does anyone think it's repairable? If it was vortex a new one would be on the way, but what's leupold like with these kind of situations?Attachment 255078
You have got nothing to lose by trying a warranty claim - that's the only way to find out ...
You could give it a try but if they repair or replace it I would say it would only be because they feel sorry for you.
Nothing to lose though.
at worst, it will only cost for the parts to fix it still cheaper than buying new
Unlikely fixable if Leupold is wanting a future without warranty claimsQuote:
Originally Posted by 57jl
A more risk adverse action is for Leupold to just replace it
I'll give it a go, even if I have to pay for parts etc if it comes in at under my $400 excess it will be worth it.
They must know fuck all about fuck all cos the scope is worth more than the car they pinched and they left my jacket and jetboil in the boot and obviously didnt want the scope. They took my neighbors car too and smashed their carseat to bits for shits and giggles.
They joys of school holidays eh.
You might get some takers on TM if you advertise it as a ‘Takedown scope’!!
Leupold have the best warranty support out there I have ever experienced
mongrel bastards..... hope thier elders hear about the carseat bit and boot their arses till nose runs buttermilk.Quote:
Originally Posted by Dyls
you have absolutely NOTHING to loose by giving leupold a chance to help you out...tell it 100% honestly and you may be pleasantly surprised.
PLEASE let us know how you get on.
Yip will do. After the cops dropped me and my car back to temuka, they had a tip that the dickheads were spotted out your ways micky so keep an ear out.
They'd be pretty dumb to go out again tonight but something tells me they're pretty dumb.
Some may already be familiar with my Leupold story. I sent a VXIII illuminated reticle back for warranty after damage to the battery contacts. They sent it back fully repaired, no questions asked about diy repair attempt prior to sending.
In the same transaction I also sent a Vx1 1-4x20 that was in a really rough state, it looked like someone had tried to adjust windage using a hammer and chisel, the turret cap seals were herniated, and the view seemed a bit dark. I asked for it to be serviced and said I would be happy to pay accordingly for the work. Instead they sent back a brand new VX3 1.5-5x20 at no charge.
If I had to bet on what will happen, I would pick that you will get a new scope sent to you.
Thanks.will make sure dogs are loose.Quote:
Originally Posted by Dyls
just sent one away 3 months ago through the local shop got it back today serviced and parallax issue sorted pretty happy so proof will be in the test fireing
As I read this, Iam wondering if it would be covered by insurance rather than warranty? If you are already making a claim for the stereo in the car then surely other contents that were taken or damaged would be under the same excess.
As above, would say it's a Insurance claim not Leupold warranty.
I would be getting a copy of the Police report and lodging a claim with your general insurer.
Leupold are unlikely to view that damage as consistant with "normal" wear and tear or use .
The cars not even worth a claim, new ignition and a $100 stereo will be less than what my excess would be. It's a $1000 shitter I use as a daily to stop the diesel ks racking up on my ute.
I'll see what leupold say and that will dictate if I go the insurance route or not.
Was just about to ask what your contents excess was for a $1000 car - might be worth a claim but if it's a $1000 excess the no claims bonus might be worth more over a few years.
Ring ASIA NZ they are the New Zealand importers they were really helpful when I called about a warranty, I think they will tell you to send it to them and you will get a replacement. You have nothing to loose but a phone call
I think you are lucky it wasn't a Nightforce to be fair too - they might have shoved the stereo out through the engine block with one of those...
I had a different experience with an old 4x leupold that my Nephew was using. It fogged up so i said give it to me and ill see if leupold will fix it, so local shop sent it away and month or so later got it back , think there was a $50 charge for postage and the scope seemed nice and clear to look through but when mounting the scope back on nephews rifle we realised that the adjustment turrets were around the wrong way, like the elevation turret was on the side where the windage turret should be and vice versa. WTF! we were scratching our heads till we realised that yes they were around the wrong way. Anywhere we got it sited in which was a bit confusing but ok for a set and forget scope. But the bloody thing fogged up again on a roar trip so my Nephew had to use a spare Ranger scope he had on his rifle till he could afford a new leupold freedom scope and has been a very happy chappy since.
I got one with the reticle at 45deg inside the tube, they fixed it for free but comms were crap and it took months. Still got it though.
I would send it back, jokingly complaining about its build quality, and its fitness as a crowbar. explain the situation. Corporates need a laugh too. I have had success being cheeky in the past
How did you get on?Quote:
Originally Posted by Dyls
I'd be surprised if they replaced it under warranty. It's not really failed in a sense, it's been smashed... They might repair it for very little or offer you a new one at cost. It's probably worth a go but not a guarantee.
Nervously waiting as sent away my good scope yesterday.lots of memories with this 3x9x50 old gloss variX 11 it's lived on my 223 for 25 years but when I went to adjust it the other day I noticed movement wasn't right.been getting darker/more browny on 9x for awhile so be interesting what Leupold can do for the old gal. Could be 3 month wait. Poor rifle is slumming it now wearing a kahles.
Local hunter has an 8x Leupold on his Vixen. Had it for years. Says he cant fault it. Ribbed him about it . He said anything within 200m is dead. Proof enuff of quality.
I think they will sort you out. I know someone who smacked theirs turret first into a tree at a fair rate of knots and bent the elevation turret. He got it back and they had repaired not just the turret but also had refinished and refurbished the whole scope. Looked like new and the only giveaway was the S/N. Best of luck there.
Smart move by Leupold, Burris too. if they go the extra mile for you they gain a return customer and by reputation, maybe a few more. Their actual cost price to supply a new scope would probably shock us. Lots of other companies could do better in this regard.
Yes it's not the cost of producing the scope that they worry about when giving a new one out for free, it is the lost sale.Quote:
Originally Posted by 00buck
But in Leupolds case, the extra sales generated by consumers faith in the warranty probably far outweighs the lost sales due to their replacement/repair policy.
I bought a pair of 7X40 Leupold binos in 1986 which stayed as clear as, but lost a bit of focus after I dropped them about 2000. Leupold in Oregon said send them back and they were back and fixed in 10 days.
I left them in the Kaimanawa scrub for 6 weeks last winter, and surprise, surprise they were a bit fogged up.
I dropped them into Hunting and Fishing to forward to importer to get defogged and 6 weeks later Leupold offered to give me a new pair of 8X 42 McKenzie binos as replacement at no cost, which I accepted.
All my optics have been and always will be Leupold.
So I finally managed to get it sent away today, will see what comes of it in the next couple months.
The little cnuts also came back for another go at the car over the weekend, broke a window and ran the battery flat trying to get it started, lucky I took the fuse for the fuel pump out.
You want to borrow an electric fence unit and light the little shits up.
So the answer to "how good is leupolds warranty?" Is farkin excellent.
Got a call today from h&f and waiting for me was a brand new scope. :thumbsup:
My brother sent his 12yr old binos away to get the rubber replaced around the front eyepiece, think one side was damaged and they sent him back a brand new pair of Alpine HDs . He was rapped
My scope arrived home today. Much clearer than it was,looks like objective lens been buffed,or recoated,not in the note.internals had birthday,new springs etc. sure it cost me $30 each way..but she home and ready for next thirty years of being abused lol
