Thread: International order seized in Australia

Originally Posted by Cyclops

This has nothing to do with any NZ Government. It is between the shipper, shipping company and Australian Government.

Assuming the order was paid for using a credit card then contacting the card's bank would be on avenue to follow up as the goods will never be received.

The seller should replace the items as they have not (will not) be received by the purchaser.

Unfortunately this is a price we pay for living in Godzone country a long way from elsewhere.

I've had better experiences where the US seller has replaced the items that have been traveling the world.
One shipment from the US to NZ went to Japan, Europe, UK and back to US eventually making back to the seller after many months.

Ordering from overseas means we take the risk of missing or seized shipments.

My point is that it is interference with lawful international commerce and our government should be insisting on on-shipping when it is a lawful import to this country. I know what a pack of bastards Aussie Customs are, but Aussie was only a trans-shipping point, not a destination. This is the sort of thing that should be cleared up at government level.