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Thread: Leica

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  1. #1
    Gone................. mikee's Avatar
    Join Date
    Aug 2012
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    Nelson, New Zealand
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    Quote Originally Posted by Kelton View Post
    Yea I did the retailer has gone hand over foot fighting them to get any kind of result I’m well aware I’m within my rights to fight it and I’d likely win but times not on my side for a small claims case my retailer is dropping the brand moving foward . Silly blimen outfit when their biggest competitor is swarovoski who are renowned for their outstanding customer service just mind boggling
    Its not up to Distributor in any way, they may "look after" the retailer but the Consumers act is between retailer and you.
    They really have to take on chin and refund you, most retailers will try and blame/deflect issues onto distributors when they can to save face.
    Really both rely on you getting fed up and going away
    Grey Kiwi, BSA270 and Eat Meater like this.
    Trust the dog.........................................ALWAYS Trust the dog!!

  2. #2
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    Apr 2019
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    Wanganui
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    3,395
    Quote Originally Posted by mikee View Post
    Its not up to Distributor in any way, they may "look after" the retailer but the Consumers act is between retailer and you.
    They really have to take on chin and refund you, most retailers will try and blame/deflect issues onto distributors when they can to save face.
    Really both rely on you getting fed up and going away
    100%, none the less I mean this as a buyer beware more so than advice on moving forward not that I don’t appreciate it
    TimC likes this.

 

 

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