Thread: Leica repairs

I sent a pair of compact binos to the NZ Agent and had to pay $90 for postage and packaging, which seemed a little high but somewhat understandable. Lacklands sent them to Europe and any updates to their whereabouts was posted on their website. A couple of months later they came back like new. No further payment was requested. The service provided buy Leica and Lacklands was great and made me feel pretty good about the decision to spend good money on the binos in the first place.

My understanding at the time was that any additional repairs would be quoted before the reassembly would be started. That's a pretty standard policy for most OEM's.