Thread: New Leupold's Quality Declining

Originally Posted by gonetropo

i had my hands on a "freedom" recently. its no where near as good optically as the vx1 i had on my 10/22. however having said that the leupold warranty is unbeatable. i took a fall and snapped a scope literally in 1/2. sent it back to leupold with a can you repair it along with an explanation that i was completely to blame. a few weeks later they sent me a new scope with a " we guarantee them for life" letter.
same goes for buck knives. my "zipper" developed a crack in the gut hook, they sent me a new knife, a pocket knife as compensation and an apology letter

Yeah. NZ suppliers could learn a lot from the service US companies give.