Thread: In praise of Gun City

Originally Posted by Solo

I see Gun City getting a bit of abuse around here from time to time, so I thought I would share today's positive experience.

I've been ordering a fair few bits of gear online in preparation for when my FAL comes through (and so I have stuff to play with til then). As the packages have been arriving, an alarmingly high rate of incorrect products has been coming out of them. Today I got one from Gun City with exactly this issue. I'd ordered Frog Lube liquid, they sent paste by mistake. I contacted them about it, and within a few minutes have been told to keep the paste, that they're very sorry, but are all out of the liquid, and that they've refunded my money.

In comparison, 5 days ago I received the wrong scope from another retailer. They first tried to tell me it was basically the same thing, and finally agreed to take it back and refund me. That scope is still sitting by the door waiting for their courier to collect it...

This sounds like a very rare almost extinct case of customer service and the fact it is coming from gun city has me worried........anyone got a 30t digger for hire? I have a urge to dig a bunker.