Thread: Schidmt and Bender warranty issues

I think they will play by the rules if you give them the information clearly without too much kiwi idiom in the wording.

At one time, the warranty was 10 yr for professional use and 25 yr for civilian. Try looking on their website to see what wording to use. If you can document when it was first purchased new they will likely play ball. Klaus Pommer was the agent in the past and he might be able to help if you ask politely (klaus pommer agencies).

When buying something in person over there, the tax is typically refundable when you leave the EU and there's a little paper work to do. If you make it clear you are a NZ tax resident and the scope will be used here, they may let you off it. Of course you could have to pay NZ GST !

There could be an export permit required to ship it which is time for them and possibly a fee. Herr Pommer told me it was extra if you had a "military" style reticle and not a hunting one. Try asking SuB politely whether an export fee is included in the shipping and whether that should apply to a scope originating in NZ.