Thread: Scope advice

Hey so I just noticed the scope rings that came with my second hand vortex diamondback have crimped the tube a bit. It's quite an obvious dent. Will this affect the scope at all? The guy told me they were also vortex rings, but I doubt very much they would do that to the same brand scope. I might try taking advantage of the vortex warranty, but looks like I might need new rings too

Ouch, haven't seen that before...... Hope I don't on any of my scopes

never seen that before. i suggest you go vernier the scope and rings.

Originally Posted by CamFlatt

Hey so I just noticed the scope rings that came with my second hand vortex diamondback have crimped the tube a bit. It's quite an obvious dent. Will this affect the scope at all? The guy told me they were also vortex rings, but I doubt very much they would do that to the same brand scope. I might try taking advantage of the vortex warranty, but looks like I might need new rings too

Not good. Rings have likely been over torqued. It is a thing that the Vortex warranty will cover if it is a legit Vortex scope.

To save the rigmarole around emails to Extravision (who deal with Vortex in AUS/NZ) This is the last email I received, confirming that you don’t need a receipt;

Good morning Carl

Yes, I agree it can be a bit confusing because there are different policies depending on where the scope came from originally. Because your scope was originally bought within the territory that we are responsible for (ie Australia & New Zealand), you do not need to provide the originally receipt. Some sellers overseas, particularly in the USA do have a policy of requiring receipts for warranty attention – even though Vortex themselves suggest otherwise, they can’t mandate stores to follow the no receipt policy.

I’m not sure if I attached this form with my previous email, but if you can complete as much of this as you can and include it with your scope, that will help us.

There has been a problem with counterfeit scopes being sold online, on sites like Ebay, not just for Vortex but for other brands too. When I worked in a gun shop a few years ago I saw a couple of fake Leupolds that had been bought on Ebay…we had very surprised and disappointed customers when we told them their scope was not the real deal and therefore could not be repaired under warranty. This is why we always recommend buying from a proper dealer, or at least finding out where the scope was originally purchased, wherever possible.

I hope this helps. Please let me know if you have any further questions.

Have a lovely day!

Jude

————————————

Here are the details of the forwarding address for NZ. If you flick me your email, I will send you a copy of the form to fill out.

“So, what you can do is package it up, complete the attached form with as much detail as you can, and include it with the scope, and send it to our warranty agent in NZ – he is the guy the stores send their warranties to. He will arrange to get it back to us for assessment etc”. Extravision rep.

His details are:

WARRANTY GOODS RETURN- Vortex Optics
To: PRACTICAL ARMS
ATT: JAYSON PRENTER
Homefield
Greta Valley RD
North Canterbury
7387

Hope this helps.

HK


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Also, judging by the marks on the scope... it may be possible that 25mm rings were mistakenly placed on a 30mm tube?


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Originally Posted by Hunter_killer

Also, judging by the marks on the scope... it may be possible that 25mm rings were mistakenly placed on a 30mm tube?


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if it were possible it would be crushed top to bottom not at the "equator" (where the rings meet)

in retrospect i am wrong, they would be side crushed but the size difference would be so huge you would need to be the hulk to squeeze down a 25mm ring on a 30mm tube. 25mm ring on a 1" tube is possible with enough force

Iv seen this several times. Generally once the tube is dented it wont track properly and may not hold a zero.

The previous chap has over torqued the rings simple as that. It may still be fine only way is to try it, rings look fine to me probably could do with lapping though.

Those rings don't look like any vortex rings I have come across before. If I was to hazard a guess, I'd say Chinese made.
Will be interesting to see how much material gets removed if you were to lap those rings.

Originally Posted by mawzer308

The previous chap has over torqued the rings simple as that. It may still be fine only way is to try it, rings look fine to me probably could do with lapping though.

Thanks. Sorry but new to hunting. What's the purpose of lapping the rings? Lapping is taking some material off the inside correct?
It looks to me like a 1" tube has been crimped by the 25mm rings. Guess that 0.4 mm does make a difference.

Originally Posted by ChrisW

Iv seen this several times. Generally once the tube is dented it wont track properly and may not hold a zero.

This will be why I went through a full pack of ammo, not able to get any better that a 3" group at 100m, shooting from a very well supported platform!

Originally Posted by Hunter_killer

Not good. Rings have likely been over torqued. It is a thing that the Vortex warranty will cover if it is a legit Vortex scope.

To save the rigmarole around emails to Extravision (who deal with Vortex in AUS/NZ) This is the last email I received, confirming that you don’t need a receipt;

Good morning Carl

Yes, I agree it can be a bit confusing because there are different policies depending on where the scope came from originally. Because your scope was originally bought within the territory that we are responsible for (ie Australia & New Zealand), you do not need to provide the originally receipt. Some sellers overseas, particularly in the USA do have a policy of requiring receipts for warranty attention – even though Vortex themselves suggest otherwise, they can’t mandate stores to follow the no receipt policy.

I’m not sure if I attached this form with my previous email, but if you can complete as much of this as you can and include it with your scope, that will help us.

There has been a problem with counterfeit scopes being sold online, on sites like Ebay, not just for Vortex but for other brands too. When I worked in a gun shop a few years ago I saw a couple of fake Leupolds that had been bought on Ebay…we had very surprised and disappointed customers when we told them their scope was not the real deal and therefore could not be repaired under warranty. This is why we always recommend buying from a proper dealer, or at least finding out where the scope was originally purchased, wherever possible.

I hope this helps. Please let me know if you have any further questions.

Have a lovely day!

Jude

————————————

Here are the details of the forwarding address for NZ. If you flick me your email, I will send you a copy of the form to fill out.

“So, what you can do is package it up, complete the attached form with as much detail as you can, and include it with the scope, and send it to our warranty agent in NZ – he is the guy the stores send their warranties to. He will arrange to get it back to us for assessment etc”. Extravision rep.

His details are:

WARRANTY GOODS RETURN- Vortex Optics
To: PRACTICAL ARMS
ATT: JAYSON PRENTER
Homefield
Greta Valley RD
North Canterbury
7387

Hope this helps.

HK


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Awesome mate thanks heaps. My email is flatt.c.s@gmail.com
I spoke to the local hunting and fishing, and they will send for me too at a cost of $15 each way. If I send it myself do I need to include the return postage?

Originally Posted by CamFlatt

Awesome mate thanks heaps. My email is flatt.c.s@gmail.com
I spoke to the local hunting and fishing, and they will send for me too at a cost of $15 each way. If I send it myself do I need to include the return postage?

Up to you mate. If I was you, I would just post it yourself (possibly cheaper?). Unsure about return post. (Email sent)


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Originally Posted by CamFlatt

Thanks. Sorry but new to hunting. What's the purpose of lapping the rings? Lapping is taking some material off the inside correct?
It looks to me like a 1" tube has been crimped by the 25mm rings. Guess that 0.4 mm does make a difference.

Yes lapping will take a very small amount of material off and it ensures that the surface area on the rings is all the same. So when the rings are tightened it contacts evenly with the scope so there is no pinching or uneven pressure on the scope tube which can sometimes cause issues.

Rings will be marketed as 1inch or 25mm, they are one in the same.