Thread: Scope warranty servicing

Originally Posted by jackson21

Found Sig Sauer excellent, tweeked ballistics turret up just that wee bit too much, busted. Took back to reloaders. They sent away to agent and they replaced with a new scope, I was honest that my fault but thought best take in before I attempted a home repair.

Shame to hear that about sightron, have one of their middle of the road scopes and was thinking of getting a Siii or STAC

Originally Posted by gadgetman

The odd thing with all of this is that the NZ Consumer Guarantees Act states that the retailer must pay for shipping both ways for faulty goods.

I do find the scopes good, even sightron were good, it was the trained monkeys in n.z that were difficult.

As far as shipping I knew no better and they deffinatly didn't offer. And one way shipping wouldn't be so bad if they got straight into fixing it for free instead of there really good gun smith "there words" fluffing around.
If I ever questioned who pays for shipping, and I even might have at the time, I feel I would just get the run around and it would hardly be worth it.
Even the returning of the first scope was so much more difficult than actually buying it. Quick to take the money, but very slow when there's a problem.