Thread: Swarovski bino failure again

How old are they
3 months ??

Originally Posted by Sarvo

How old are they
3 months ??

I had these exchanged about 1 month ago been in the field for 1 day before this trip

How frustrating. I'd of felt like heaving them too.

I guess that's a good thing in terms of customer service support though. Our local store wont stock Leica anymore because of on-going customer support issues as opposed to good service support from Swarovski.

Mine are still away being repaired my third Swarovski item that I've had sent back lucky they gave me a loan pair as they got sent away early February.

Sent from my CPH1903 using Tapatalk

put the hand bags down guys..... put the toys back in the sand pit ,there is more than enough buckets and spades for everyone.....
yours
leupold slut.

All my hunting gear has insulation tape round it. You’ve just broken them in!��

Mate has the same binos are they are amazing. Name is misleading though...SLC(SMALL, LIGHT, COMPACT). Doesn't fit any of those for me haha

Jonny Fucking Utah!!! 😂😂

Id go to another brand just so wont have that will this new pair crap on me though in the back of your mind. Its about having trust in your gear , regardless of brand .

I guess at the end of the day its about the backup you get when you have an issue. I am guessing Swaro, Leica and the other big name will bend over backwards to see you right.
I am sure if you take up the offer of the second replacment pair then their support will still be there should you need it (lets hope not) and I am also sure if you went in another direction they would also understand.
At the end of the day its the putting right that matters.......something a lot of "ticket clipping" businesses forget.

Got a mate who had these exact issues with his swaros. His name isn’t Johnny Utah tho and he lives in rangiora... mmmmh