Welcome guest, is this your first visit? Create Account now to join.
  • Login:

Welcome to the NZ Hunting and Shooting Forums.

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed.

Search Forums

Advanced Search
Ammo Direct Night Vision NZ


User Tag List

+ Reply to Thread
Results 1 to 11 of 11
Like Tree1Likes
  • 1 Post By Sakoswarosorted

Thread: Swarovski companion problems

  1. 12-09-2019, 08:06 AM #1
    kayneb
    kayneb is offline
    Member
    Join Date
    Jan 2018
    Location
    Otorohanga
    Posts
    111

    Swarovski companion problems

    Morning guys, just wondering if any has owned a pair of swaro companion cl and had a problem with them cracking through the Center by the focus adjustment. Had 2 sets now and have both done the same thing.
    Also what’s Swarovski nz stance on these types of issues?
    Cheers
    Reply With Quote Reply With Quote
  2. Register to remove these Ads!
  3. 12-09-2019, 08:21 AM #2
    Sakoswarosorted
    Sakoswarosorted is offline
    Member
    Join Date
    Sep 2019
    Location
    Greytown
    Posts
    290
    If the nz swaro doesn’t sort them you can download the repair form off the Swarovski optik website and send them direct, they usually fix for free or charge a very small portion of the repair cost. Express postage was around $70
    xtightg likes this.
    Reply With Quote Reply With Quote
  4. 12-09-2019, 09:17 AM #3
    kayneb
    kayneb is offline
    Member
    Join Date
    Jan 2018
    Location
    Otorohanga
    Posts
    111
    Any idea who the best NZ contact would be? Can’t find much on google
    Reply With Quote Reply With Quote
  5. 12-09-2019, 12:01 PM #4
    tetawa
    tetawa is offline
    Member
    Join Date
    Apr 2012
    Location
    Kingcountry
    Posts
    4,887
    Did you buy them local, if so front the retailer.
    Reply With Quote Reply With Quote
  6. 12-09-2019, 01:27 PM #5
    Sarvo
    Sarvo is offline
    Member
    Join Date
    Apr 2017
    Location
    Marlborough - Pelorus Sound
    Posts
    5,455
    Quote Originally Posted by kayneb View Post
    Any idea who the best NZ contact would be? Can’t find much on google
    H&F Taupo from what I have heard
    Reply With Quote Reply With Quote
  7. 12-09-2019, 01:37 PM #6
    kayneb
    kayneb is offline
    Member
    Join Date
    Jan 2018
    Location
    Otorohanga
    Posts
    111
    Quote Originally Posted by tetawa View Post
    Did you buy them local, if so front the retailer.
    first pair i got from hunting and fishing Dunedin while i was working down there current pair is an insurance job, thinking getting them replaced or repaired may be cheaper than my excess.
    Reply With Quote Reply With Quote
  8. 14-09-2019, 05:41 PM #7
    xtightg
    xtightg is offline
    Banned
    Join Date
    Dec 2017
    Location
    The New Progressive non binary Socialist Dystopian Republic
    Posts
    758
    Quote Originally Posted by kayneb View Post
    Any idea who the best NZ contact would be? Can’t find much on google
    https://www.swarovskioptik.com/custo.../return_policy

    https://www.swarovskioptik.com/customer_service

    I would contact the factory and send direct, I've done this with several German optics it was cheaper and faster, factory experts did the work for free with great service and results.

    Just my experience.
    Last edited by xtightg; 14-09-2019 at 05:55 PM.
    Reply With Quote Reply With Quote
  9. 14-09-2019, 05:47 PM #8
    MSL
    MSL is offline
    Member MSL's Avatar
    Join Date
    May 2014
    Location
    Waikato
    Posts
    6,471
    He has the details of the right man
    Reply With Quote Reply With Quote
  10. 14-09-2019, 06:00 PM #9
    xtightg
    xtightg is offline
    Banned
    Join Date
    Dec 2017
    Location
    The New Progressive non binary Socialist Dystopian Republic
    Posts
    758
    Quote Originally Posted by xtightg View Post
    https://www.swarovskioptik.com/custo.../return_policy

    https://www.swarovskioptik.com/customer_service

    I would contact the factory and send direct, I've done this with several German optics it was cheaper and faster, factory experts did the work for free with great service and results.

    Just my experience.
    Some even paid the return postage!
    Reply With Quote Reply With Quote
  11. 14-09-2019, 06:37 PM #10
    kayneb
    kayneb is offline
    Member
    Join Date
    Jan 2018
    Location
    Otorohanga
    Posts
    111
    thanks guys,

    ive contacted JP Klaus, area sales manager recommended by MSL. Just need to get him some details so ill see what comes of it.
    Not sure im too hot with the idea of sticking with the same model but i see swarovski have redesigned the so maybe it was a common issue?
    Reply With Quote Reply With Quote
 

 
« One for the long range boys . . . | Savage mk2 22rf missfires »

Similar Threads

  1. seeking companion for next week
    By Rees in forum Hunting
    Replies: 1
    Last Post: 01-01-2019, 01:37 PM
  2. My New Hunting Companion
    By luv2safari in forum Hunting
    Replies: 7
    Last Post: 26-02-2016, 07:13 PM
  3. AR-15 Problems
    By Adam1984 in forum Shooting
    Replies: 23
    Last Post: 08-02-2015, 06:01 PM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Forum Rules

Welcome to NZ Hunting and Shooting Forums! We see you're new here, or arn't logged in. Create an account, and Login for full access including our FREE BUY and SELL section Register NOW!!
All times are GMT +13. The time now is 09:10 PM.