Thread: Swarovski defect

Well I was in contact with David Duprez, Area sales Manager, KAHLES Australia and New Zealand on the 13/2/24 re my Kahles 10x42 bino for repair via email. So had them couriered to his address in Lower Hutt after our online chat. NZ Post tracking had them delivered to the address provided on the 15/2/24. Never heard from him again to confirm received - twice I emailed him, latest earlier today. His silence is golden. Couldn't locate a phone contact online. Kahles/Swarovskis now share the same NZ agent. The waiting game.....

Originally Posted by Hunteast

Well I was in contact with David Duprez, Area sales Manager, KAHLES Australia and New Zealand on the 13/2/24 re my Kahles 10x42 bino for repair via email. So had them couriered to his address in Lower Hutt after our online chat. NZ Post tracking had them delivered to the address provided on the 15/2/24. Never heard from him again to confirm received - twice I emailed him, latest earlier today. His silence is golden. Couldn't locate a phone contact online. Kahles/Swarovskis now share the same NZ agent. The waiting game.....

If they do contact JP he is who I have delt with regarding Swarovski pm me if you want his contact information

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Originally Posted by Hunteast

Well I was in contact with David Duprez, Area sales Manager, KAHLES Australia and New Zealand on the 13/2/24 re my Kahles 10x42 bino for repair via email. So had them couriered to his address in Lower Hutt after our online chat. NZ Post tracking had them delivered to the address provided on the 15/2/24. Never heard from him again to confirm received - twice I emailed him, latest earlier today. His silence is golden. Couldn't locate a phone contact online. Kahles/Swarovskis now share the same NZ agent. The waiting game.....

Dave is a stand up Guy if he hasn't made contact there will be a good reason.

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