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Thread: Swarovski Repair

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  1. 28-03-2025, 06:39 AM #1
    akaroa1
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    Bump
    This email address isn't valid for Swarovski any more !

    Anyone know who to contact now ?

    Range finder button on my ELs fell apart in the middle of a hunt
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  2. 30-03-2025, 05:43 PM #2
    Parky
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    I just went thru local hjnting and fishing cos was too worried about couriering mine to get sorted. They fully rebuilt mine when button went new glass new green covering and new lend caps etc. Great to deal with
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  3. 30-03-2025, 06:04 PM #3
    akaroa1
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    Quote Originally Posted by Parky View Post
    I just went thru local hjnting and fishing cos was too worried about couriering mine to get sorted. They fully rebuilt mine when button went new glass new green covering and new lend caps etc. Great to deal with
    Yeah i will be doing the same

    Will need to buy or borrow another pair of RF binos
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  4. 30-03-2025, 07:10 PM #4
    Dreamer
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    Quote Originally Posted by akaroa1 View Post
    Yeah i will be doing the same

    Will need to buy or borrow another pair of RF binos
    That’s my dilemma too. I want to send mine for a service but not want to be months without them or have to buy another RF bino


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  5. 30-03-2025, 07:15 PM #5
    akaroa1
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    Quote Originally Posted by Dreamer View Post
    That’s my dilemma too. I want to send mine for a service but not want to be months without them or have to buy another RF bino


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    Crowd fund a forum pair to cover guys who send them back for repairs
    Dreamer and Husky1600#2 like this.
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  6. 30-03-2025, 07:17 PM #6
    Dreamer
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    Quote Originally Posted by akaroa1 View Post
    Crowd fund a forum pair to cover guys who send them back for repairs
    I like that idea


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  7. 30-03-2025, 07:59 PM #7
    akaroa1
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    Quote Originally Posted by akaroa1 View Post
    Crowd fund a forum pair to cover guys who send them back for repairs
    I was actually a bit disappointed that the NZ agents didn't have an ex demo loaner pair

    Have made some enquiries with a very well connected German I've guided a bit.
    He's extraordinarily well connected and frankly it wouldn't surprise me if he knew who owned Swarovski Optik
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  8. 31-03-2025, 07:47 AM #8
    littlemorepork
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    It‘s owned by the Swarovski family.
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  9. 30-03-2025, 07:19 PM #9
    Hunteast
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    Still waiting for repair on my Kahles Bino 10x42. Been 13 mths so far and was in warranty. Last contact last year - JP tried to chase up the new NZ agent to no avail last Oct. Might claim insurance - hopeless really.
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  10. 30-03-2025, 08:00 PM #10
    Dreamer
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    Quote Originally Posted by Hunteast View Post
    Still waiting for repair on my Kahles Bino 10x42. Been 13 mths so far and was in warranty. Last contact last year - JP tried to chase up the new NZ agent to no avail last Oct. Might claim insurance - hopeless really.
    Jesus! That would suck multiple ball sacks all at once!!


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  11. 30-03-2025, 08:35 PM #11
    Ryan_Songhurst
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    Quote Originally Posted by Hunteast View Post
    Still waiting for repair on my Kahles Bino 10x42. Been 13 mths so far and was in warranty. Last contact last year - JP tried to chase up the new NZ agent to no avail last Oct. Might claim insurance - hopeless really.
    That's complete unacceptible shit you need to rattle some cages
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  12. 30-03-2025, 08:37 PM #12
    25/08 IMP
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    Quote Originally Posted by akaroa1 View Post
    Yeah i will be doing the same

    Will need to buy or borrow another pair of RF binos
    NZ rep JP gave me a loan pair well mine were away

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  13. 30-03-2025, 08:57 PM #13
    makka
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    Quote Originally Posted by akaroa1 View Post
    Bump
    This email address isn't valid for Swarovski any more !

    Anyone know who to contact now ?

    Range finder button on my ELs fell apart in the middle of a hunt
    Maybe try jean-paul.klaus@swarovskioptik.com instead?

    Edit: beaten my 25/08IMP
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