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Thread: Swarovski Repair

  1. 07-01-2023, 09:48 PM #1
    Ryan_Songhurst
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    Swarovski Repair

    I remember the contact details floating around here for an agent that could facilitate returning Swarovski stuff for repair/service. Does anybody know who this was? Have been having a few issues with accuracy on a couple different rifles lately and today a gunsmith mounted up another scope and confirmed that the scope I've been using is poked and won't hold zero. I'd like to get it sorted if possible. Cheers
    Flappy Disc Customs Bespoke Hunting Rifles
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  3. 07-01-2023, 09:49 PM #2
    7mmsaum
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    Nightforce or Leupold VX5 HD


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  4. 07-01-2023, 09:55 PM #3
    dannyb
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    Get ya flappy disc out
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  5. 07-01-2023, 10:07 PM #4
    25/08 IMP
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    Quote Originally Posted by Ryan_Songhurst View Post
    I remember the contact details floating around here for an agent that could facilitate returning Swarovski stuff for repair/service. Does anybody know who this was? Have been having a few issues with accuracy on a couple different rifles lately and today a gunsmith mounted up another scope and confirmed that the scope I've been using is poked and won't hold zero. I'd like to get it sorted if possible. Cheers
    Klaus Jean-Paul <jp.klaus@swarovski.com>
    Jp is the man to get hold of he's awesome

    Sent from my CPH2145 using Tapatalk
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  6. 08-01-2023, 08:35 AM #5
    Ryan_Songhurst
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    Quote Originally Posted by 25/08 IMP View Post
    Klaus Jean-Paul <jp.klaus@swarovski.com>
    Jp is the man to get hold of he's awesome

    Sent from my CPH2145 using Tapatalk
    That's the one cheers I'll flick him an email. Is he NZ based?
    dannyb and 25/08 IMP like this.
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  7. 08-01-2023, 08:39 AM #6
    imaca
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    Quote Originally Posted by Ryan_Songhurst View Post
    That's the one cheers I'll flick him an email. Is he NZ based?
    Yep, he's in Auckland
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  8. 09-01-2023, 11:08 AM #7
    Ryan_Songhurst
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    Thanks team, JP sent me an email this morning so got the ball rolling
    Gibo, matagouri, dannyb and 3 others like this.
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  9. 28-03-2025, 06:39 AM #8
    akaroa1
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    Bump
    This email address isn't valid for Swarovski any more !

    Anyone know who to contact now ?

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  10. 28-03-2025, 09:39 AM #9
    dogmatix
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    JP is still around and he certainly had the Swarovski trailer last month.
    Welcome to Sako club.
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  11. 30-03-2025, 01:06 PM #10
    Tech
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    You could try,
    service-aunz@swarovskioptik.com
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  12. 30-03-2025, 05:43 PM #11
    Parky
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    I just went thru local hjnting and fishing cos was too worried about couriering mine to get sorted. They fully rebuilt mine when button went new glass new green covering and new lend caps etc. Great to deal with
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  13. 30-03-2025, 06:04 PM #12
    akaroa1
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    Quote Originally Posted by Parky View Post
    I just went thru local hjnting and fishing cos was too worried about couriering mine to get sorted. They fully rebuilt mine when button went new glass new green covering and new lend caps etc. Great to deal with
    Yeah i will be doing the same

    Will need to buy or borrow another pair of RF binos
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  14. 30-03-2025, 07:10 PM #13
    Dreamer
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    Quote Originally Posted by akaroa1 View Post
    Yeah i will be doing the same

    Will need to buy or borrow another pair of RF binos
    That’s my dilemma too. I want to send mine for a service but not want to be months without them or have to buy another RF bino


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  15. 30-03-2025, 07:15 PM #14
    akaroa1
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    Quote Originally Posted by Dreamer View Post
    That’s my dilemma too. I want to send mine for a service but not want to be months without them or have to buy another RF bino


    Sent from my iPad using Tapatalk
    Crowd fund a forum pair to cover guys who send them back for repairs
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  16. 30-03-2025, 07:17 PM #15
    Dreamer
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    Quote Originally Posted by akaroa1 View Post
    Crowd fund a forum pair to cover guys who send them back for repairs
    I like that idea


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