Still waiting for repair on my Kahles Bino 10x42. Been 13 mths so far and was in warranty. Last contact last year - JP tried to chase up the new NZ agent to no avail last Oct. Might claim insurance - hopeless really.
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Still waiting for repair on my Kahles Bino 10x42. Been 13 mths so far and was in warranty. Last contact last year - JP tried to chase up the new NZ agent to no avail last Oct. Might claim insurance - hopeless really.
I was actually a bit disappointed that the NZ agents didn't have an ex demo loaner pairQuote:
Originally Posted by akaroa1
Have made some enquiries with a very well connected German I've guided a bit.
He's extraordinarily well connected and frankly it wouldn't surprise me if he knew who owned Swarovski Optik
Jesus! That would suck multiple ball sacks all at once!!Quote:
Originally Posted by Hunteast
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That's complete unacceptible shit you need to rattle some cagesQuote:
Originally Posted by Hunteast
NZ rep JP gave me a loan pair well mine were awayQuote:
Originally Posted by akaroa1
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This should be JP email
Not the phone number https://uploads.tapatalk-cdn.com/202...f70d8c42ce.jpg
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Maybe try jean-paul.klaus@swarovskioptik.com instead?Quote:
Originally Posted by akaroa1
Edit: beaten my 25/08IMP
I've got him now
The email I gad in my system from previous correspondence had changed
It‘s owned by the Swarovski family.
Well my friend doesn't know the Swarovski owners !Quote:
Originally Posted by littlemorepork
Sends me a picture a few days ago meeting a NZ Member of parliament at a function in Germany.
So I assumed he had good connections.
Turns out he does, but not the right ones to impress me
Well JP has sent a loaner pair of Swarovski binoculars to CHCH for me to have while mine are going back to Austria fro repairs.
So the offers form friends and forum members are appreciated but not required
And very happy with the Swarovski NZs efforts so far