Swarovski turret clips

Recently I bought a second had Swarovski Z3 with ballistic turret... last weekend at the range I found out that the turret has both clips broken.
I wanted to zero the scope and since i had 10moa rail on my gun, I had to remove the zeroing cap. To my surprise the whole thing came of including the zero return ring.
Quickly picked up all parts and run home to do some internet research to figure out what happened, since this is my first Swaro and had no experience with it.
So far what I found on the net, the best would be to send the scope to Austria directly to Swarovski.
Anybody has experience what would it take to get the scope repaired?

Attachment 268142

Yip you will have to send it back and wait about 3 months.
So was this like it when you brought it second hand??

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Thats a shit sale if you weren't advised it had parts missing

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Originally Posted by 25/08 IMP

Yip you will have to send it back and wait about 3 months.
So was this like it when you brought it second hand??

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yep, it was. Since this is my first Swaro, couldn't tell if anything wrong with it... how much does the fixing costs?

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Originally Posted by atis

yep, it was. Since this is my first Swaro, couldn't tell if anything wrong with it... how much does the fixing costs?

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I had the same thing. Mine went back through H&F Petone and there was no charge, not even freight. Bought it off the forum so it was pretty good of H&F.
Took about 8 weeks.

Send an email to the nz agent/rep, jp.klaus@swarovski.com In my swaro dealings with scopes, and swaro scope related problems he has been excellent. He'll point you in the right direction.

Thanks for the contact, will try him first. Unfortunately the scope didn't come with box or receipt so don't know where to take it...

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Originally Posted by Kimber 7mm-08

Send an email to the nz agent/rep, jp.klaus@swarovski.com In my swaro dealings with scopes, and swaro scope related problems he has been excellent. He'll point you in the right direction.

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The email bounced :(

ok, try this:

NEW ZEALAND
SWAROVSKI OPTIK
C/- PBT
10a Barnes Street
Seaview
Lower Hutt 5010
New Zealand
JP Klaus
+64 220 290 355
info-aunz@swarovskioptik.com
service-aunz@swarovskioptik.com

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Originally Posted by atis

yep, it was. Since this is my first Swaro, couldn't tell if anything wrong with it... how much does the fixing costs?

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They fixed mine for free but it's just the time it takes is a piss off.
I would go back to seller, I would say someone has tried to remove the zero stop and broke them.
My z5 was the same but just 1 broken.

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I sent mine back via JP great guy to deal with and only cost me freight to Wellington

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Originally Posted by atis

Thanks for the contact, will try him first. Unfortunately the scope didn't come with box or receipt so don't know where to take it...

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Same with mine. Didn't know where it came from, but H&F still took it.

Just get hold of JP direct

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