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Thread: Thanks Leupold!

  1. #1
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    Thanks Leupold!

    About 3 - 4 weeks ago I posted a Leupold VX7 3.5-14x50 back to the US for a repair job. I had stripped a thread under the parallax cap which did not effect the mechanical function of the scope, it just meant I couldn't screw the cap down tight after adjusting for parallax. Obviously stripped because I was bit rough (said the sailor to the nun...). Anyway the VX7 is an old discontinued line from leupold going back about 12 or more years (from memory). Imagine my surprise when in the mail yesterday was a brand spanker VX5 3-15x44 HD CDS ZL. Now that is a company that goes above and beyond. Thankyou very much Leupold.

    My new dilemma is do I keep it and put it on my 260 rem and sell the swaro 2.4-12x50 currently on it (or sell the Leupold)???
    Bryan, 199p, kiwijames and 15 others like this.

  2. #2
    Sending it Gibo's Avatar
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    Buy another rifle to put it on duh!
    jakewire, 7mmsaum, 199p and 16 others like this.

  3. #3
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    That’s good service alright


    Sent from my iPhone using Tapatalk

  4. #4
    Caretaker
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    Sell the swaro
    Sideshow and Micky Duck like this.
    A big fast bullet beats a little fast bullet every time

  5. #5
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    Quote Originally Posted by Gibo View Post
    Buy another rifle to put it on duh!
    Good point mate.
    Gibo likes this.

  6. #6
    OPCz Rushy's Avatar
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    Leopoldo are well known for standing behind their product like that.
    BSA270 likes this.
    It takes 43 muscle's to frown and 17 to smile, but only 3 for proper trigger pull.
    What more do we need? If we are above ground and breathing the rest is up to us!
    Rule 1: Treat every firearm as loaded
    Rule 2: Always point firearms in a safe direction
    Rule 3: Load a firearm only when ready to fire
    Rule 4: Identify your target beyond all doubt
    Rule 5: Check your firing zone
    Rule 6: Store firearms and ammunition safely
    Rule 7: Avoid alcohol and drugs when handling firearms

  7. #7
    Member 40mm's Avatar
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    Quote Originally Posted by Gibo View Post
    Buy another rifle to put it on duh!
    Yeah.
    Some people aye.
    Gibo and dannyb like this.
    Use enough gun

  8. #8
    Member Micky Duck's Avatar
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    do not sell leupold..... that would be a kick in guts for the company that has stood by the product so well..... find something to put scope on...

  9. #9
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    Quote Originally Posted by Micky Duck View Post
    do not sell leupold..... that would be a kick in guts for the company that has stood by the product so well..... find something to put scope on...
    yep.
    Micky Duck likes this.

  10. #10
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    Quote Originally Posted by Micky Duck View Post
    do not sell leupold..... that would be a kick in guts for the company that has stood by the product so well..... find something to put scope on...
    Already strapped onto 260 waiting to be sighted in.

  11. #11
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    Last year the illuminated reticle in my vx3 stopped working, this may or may not have been because I tried to “fix” it. Had it sent back to Leupold for no questions asked repair. Had to pay local shop for freight which was fair enough, at the time I had an old vx1 1-4x20 with dull lenses missing turret seals and dents that made me think someone had tried to adjust for windage using a rock.

    I figured I might as well get my moneys worth on freight and add that to the package, message to Leupold was that I would like it serviced and I was happy to pay accordingly.

    2 months later I only get one of my scopes back, it was the vx3 which had been repaired.

    The vx1 was gone but in its place was a brand new vx3 1.5-5x20, at no cost and no question.

    That is the way to treat customers.
    Dreamer, Matt2308, Shearer and 7 others like this.

  12. #12
    Gone................. mikee's Avatar
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    "Its the putting right that matters" and only a few NZ businesses operate this way...........the rest take your money and run when you have issues along with every excuse under the sun

  13. #13
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    Good stuff Ginga. Id be interested in the process you used to send your scope away. Ive got a VX11c 2-7 that doesn’t seem to hold zero . I did ask at the local shop about the process but the guy seemed a bit “ unkeen”.
    Any info be appreciated, cheers

  14. #14
    Member zimmer's Avatar
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    Just to balance all the praise.

    A couple of years ago I sent an older 8-25 to them for a turrets change.
    Rang thru (long long wait, I was 15th in line, your call us important etc etc) to discuss my requirements. Wanted Mk4 turrets and windage dial marked L-0-R as per my NXS. Yes that was no problem. Also discussed servicing the scope. He told me they treated all scopes coming in as though they were warranty returns ie my scope would get the full going over. All good then, I didn't bother cleaning the very dirty lenses.

    Followed up with an email detailing what had been agreed to over the phone.

    Sent scope off with note referencing the tech and my requirements.

    After a couple of months my scope returned. Wrong windage dial marking, filthy lenses. WTF.
    They did send me a replacement windage dial pronto when I contacted them.

    The whole exercise was quite expensive, shipping there, custom shop cost, return shipping. And then to get a scope back with filthy lenses, what servicing do they actually do?

  15. #15
    Sending it Gibo's Avatar
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    Maybe they couldn’t hear you properly over all the noise at the rest home?
    zimmer likes this.

 

 

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