Thread: Thanks Leupold!

Last year the illuminated reticle in my vx3 stopped working, this may or may not have been because I tried to “fix” it. Had it sent back to Leupold for no questions asked repair. Had to pay local shop for freight which was fair enough, at the time I had an old vx1 1-4x20 with dull lenses missing turret seals and dents that made me think someone had tried to adjust for windage using a rock.

I figured I might as well get my moneys worth on freight and add that to the package, message to Leupold was that I would like it serviced and I was happy to pay accordingly.

2 months later I only get one of my scopes back, it was the vx3 which had been repaired.

The vx1 was gone but in its place was a brand new vx3 1.5-5x20, at no cost and no question.

That is the way to treat customers.