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They wouldn't replace the springs in mine & my mates one's unless we paid for it! We both bought the bipods about a month or so before they brought out the newer version 2 model with the better spring and less play/movement with it.
My mates bipod fell off twice on him after firing a shot. I rang them when I seen the new V2 model come out as both of us weren't that impressed with our bipods.
They said they had never heard of one popping off before. We both sold our V1 bipods after that. They did offer to send me a the new V2 for me to look at which I ended up buying, only used it once and has since spent the last couple of years sitting in the gun safe. I went back to just using my harris bipod.
That being said I did have a quick look at there notched leg model at the sika show and it definitely looked like it would be a better & easier model to use than what I've got.
Thats surprising. My very early model blew its guts like yours and a new guts was in the mail immediately. Screwed it in and had no trouble since.
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