Yes we were very surprised too. Especially when he had just finished telling me how they have put a better spring in the new v2 models along with tightening up the tolerances to help eliminate some of the play/movement the v1's had. They were the 2 things that we didn't like about the v1's we had just bought.
His response was send them back down to me and I'll ''upgrade the spring and latch for $50 each"
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