Thread: Vortex "Grey market product" warranty

Originally Posted by Sander

Well that's the thing..
Any electronic device you buy will crap out on you sooner or later.

Sig Sauer covers 5 years from manufacturing date, which is decent i suppose.
I guess it comes down to quality of life (Sig sauer) vs warranty for life (Vortex)

But I'm still intrigued by the though of having free replacements/repairs for life..

How long have you had your binos? trouble free i hope?

Possibly they keep track of serial number batches that are imported by an authorised dealer, i.e. numbers 150000 - 155000 come through in an authorised import batch. If Jonny consumer has a unit that fails and returns it for warranty, they can check the serial number and if it falls outside of this range, it is deemed a grey import.
This is just conjecture on my part, but is the easiest way I can think of for them to monitor it.

Leupold are very good for their warranty on scopes, they gave me a brand new vx3 to replace an out of production vx1 that I wanted serviced. No reciept, no questions asked.

In reality though, with a rangefinder, I wouldn't let the whole warranty thing dictate my choice of features. If you are shooting at distances where the range finder reading determines anything more than whether or not you have a go, then the replacement cost of the rangefinder will end up being only be a small portion of your overall spend on equipment.
Maybe I have just been lucky, but all of my rangefinders came to me second hand and none have ever missed a beat.