I found the factory to be less than helpful in terms of response to a seal leaking problem I had with one of their scopes (a 4-16x56). They came up with a rather specious answer to why they would not honour their guarantee. I had to pay for the factory to fix the seals. But they were better than Zeiss in their requirements - no special insurance and shipping requirements. But the job was just as expensive as Zeiss. At that point I could see why people bought a Leupold - amazingly good after sales service. Nice scope otherwise.
Bookmarks