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Thread: Zeiss Warranty claims in NZ?

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  1. 02-02-2018, 09:05 AM #1
    Tahr
    Tahr is offline
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    As per my previous comment. Received my 'scope back today. It cost $40 postage to send and $68 customs for re-entry.

    Package contained a brand new HD5 replacement!
    nor-west, Nibblet, Gibo and 2 others like this.
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  2. 02-02-2018, 09:41 AM #2
    Nibblet
    Nibblet is offline
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    Quote Originally Posted by Tahr View Post
    As per my previous comment. Received my 'scope back today. It cost $40 postage to send and $68 customs for re-entry.

    Package contained a brand new HD5 replacement!
    Why were you charged by customs out of curiosity?
    I was always under the impression if it was a warranty claim it wasn't applicable to being taxed as you've already paid tax when first purchased?
    Gibo likes this.
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