Thread: Zen Ray warranty

Thanks Digit,

It disappointing that one has to go to such effort in order to get adequate after sales service. If Zen Ray doesn’t want to honour the warranty for overseas customers then they should state that on their web page. Instead they lure potential customers into a false sense of security by promoting their ‘excellent’ warranty service.

I should sign up and post my experience but fear it may be detrimental to my chances in resolving this. If you are currently liaising with Charles then feel free to pass on my details or even a link to this thread and make him aware that it has been almost 3 weeks now and still no reply……

Cheers,
Hayden