Thread: Zen Ray warranty

Im still without the last set returned for a customer. Repeated threats of exposing their service didn't help - and we were the NZ agent for them. Avoid Zen Ray unless you want to take a gamble with them.

Massive, that sums up my experience with them as well.

It’s pretty poor that an ex agent can’t even get adequate after sales service!

Originally Posted by Digit

Im still without the last set returned for a customer. Repeated threats of exposing their service didn't help - and we were the NZ agent for them. Avoid Zen Ray unless you want to take a gamble with them.

I’ve been impressed by Zen Ray products. Bang for buck I can’t really fault them however they must improve their warranty support!