Thread: Burris optics

Before considering a Burris scope, please be aware that when they (retailer and nz distributor) advertise them as having a "Lifetime transferrable warranty, no questions asked", what that actually means is that they will consider it on a case by case basis, and it is up to the parent company in usa to decide if warranty applies.

Smacks of border line false advertising to me

What went wrong with it?

I dropped a rifle on the shooting bench. Scope now has broken reticle and mag adjustment stuffed.

Took it to retailer to be told that the Burris warranty only applies to purchases made within USA. Said retailers own website advertises that scopes have the Burris lifetime warranty.

Warranty Information | Burris Optics

Small claims time

Originally Posted by Tommy

Small claims time

+1

But local for the after sales service. Yeah right.

The NZ agents, Berreta, have told me that I need to return the scope to retailer for forwarding to them, who will then ship to usa for an inspection by Burris, before advising if it can be fixed under the terms of warranty.

Do I risk sending it and then getting into a shit fight to get it back, or do I insist that as both agent and retailer advertise them as covered by warranty, I want a replacement or refund. Scope was purchased less than two years ago, which is the standard nz warranty period apparently.

I am guessing I need to give them the chance to fix it ???

Originally Posted by Pengy

The NZ agents, Berreta, have told me that I need to return the scope to retailer for forwarding to them, who will then ship to usa for an inspection by Burris, before advising if it can be fixed under the terms of warranty.

Do I risk sending it and then getting into a shit fight to get it back, or do I insist that as both agent and retailer advertise them as covered by warranty, I want a replacement or refund. Scope was purchased less than two years ago, which is the standard nz warranty period apparently.

I am guessing I need to give them the chance to fix it ???

I'd say they have the option to repair or replace as they see fit.

Sent from my SM-G800Y using Tapatalk

Why did you drop it? Seems a dumb thing to be doing penguin

Originally Posted by Gibo

Why did you drop it? Seems a dumb thing to be doing penguin

Flippers and guns mate.....enough said

If they won't come to the party I'd broadcast it far and wide anywhere I could. I would return it thru the retailer and inform him the whole world will know if their warranty is false.

Bugger. Never found a good one of those personally. Couldn't get a brand new one to ever keep zero. Plus couple of others as well on rifles I bought went hello followed by good bye . No loss Pengy it's an opportunity.

Dropped the shit out of a Loopy. Took 3 months came back brand spanking new no question asked. No charge and no scratches or ring marks It had bloody plenty when it left.

That sort of service does create brand loyalty

Originally Posted by Happy

Bugger. Never found a good one of those personally. Couldn't get a brand new one to ever keep zero. Plus couple of others as well on rifles I bought went hello followed by good bye . No loss Pengy it's an opportunity.

Previous owner (since new) had no problems and used this scope to deal with some good animals at some respectable distances

originally burris (usa made) had a great feature, instead of stretching the wire in the reticle on a duplex type scope the wire was"hammered" thinner and placed on edge for the crosshairs, this meant that you pretty much had the full strength of the wire in the reticle. nowadays who the hell knows