Thread: Credit where credit's due - Leupold and Hunting and Fishing

My Leupold 10x40 binos that I purchased from Cabelas in Wheeling West Virginia in 2008 had an eyepiece fall out and lost. I took them to Ballingers H&F to see how I might get a replacement eyepiece but they told me they'd send them away and Leupold would likely replace them.

Sure enough, within a week a new replacement pair turned up. Replacing 15 year old binos within a week for something that could likely be fixed is pretty good after sales service in my view. We are all (rightly) quick to identify poor products and service so I thought I'd put this one out there to balance things out.