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Thread: Faulty new gear. What would you do?

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  1. 22-01-2014, 03:07 PM #3
    Gibo
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    Quote Originally Posted by Bryan View Post
    They should have replaced them on the spot. It was a new pair and should not require repair work before their first use.

    I would go back into the shop and demand a new pair right now or a full refund. You payed with a voucher so they will probably only refund you with a voucher equating to the total value of the faulty product.
    Yes that was my initial reaction, should have followed my gut.
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