My phone rings most weeks with someone wanting a part for gear they have either purchased offshore or in NZ from some no name, fly by night importer. I try and help where I can. Buy locally from a reputable company and the problem goes away.
ZeroPak Vacuum Sealers, Zero air Zero waste
Unfortunately no it doesn't. Had several items I've had over the last few years where the retailer failed dismally and I've had to order the parts myself. If I'm getting sterling 'no questions asked' gold plated and FAST service I definitely do not mind paying for the backup. But when it's costing me in some cases over twice the price to wait twice as long to get the goods, and then have more of a farkaround just dealing with the store why would you?
Yes, support your local but if they are taking longer, charging more, and are more hassle than DIY there is just no point to it. It's not just hunting gear, it's everything nowadays to be honest - electronic components, hardware, mechanical parts, construction materials, household goods etc etc. Nothing that we used to hold in stock in NZ seems to be held here now, it's all bloody order in. And that's hugely risky when speed and service quality are what keeps your customers coming back - if you're slower at supplying than direct ordering (either locally in other parts of NZ or from overseas), a huge amount more expensive or just plain way more hassle (noting here council is making it an utter arse simply getting to some suppliers and then you have to find a park...) you're not going to stay in business.
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