Thread: GPS HELP

Originally Posted by WillB

Hi there

I had some trouble with a Rino 650 recently - I rang the help number which you can find somewhere on the website. Finding the number is probably the hardest part, as it’s a difficult website. But once you get on the phone, and once someone answers, they can be very helpful. In my case they decided the unit was defective and asked me to send it to the Auckland warehouse. Once they’d checked it over they offered me a refurbished one. I asked if I could upgrade to a 750 instead. They said ok and charged me around $100. I received a new-looking refurbished 750.

So that’s a long-winded way of saying I would recommend giving them a call.

And that's good customer service right there.