Thread: Importing, Shipping, pitfalls and work arounds

Originally Posted by Proudkiwi

I just wish retailers would stop focussing on the gst issue and start focussing on their fucking terrible service levels. This is a generalisation as there are 'some' good ones out there, but they are few and far between.

Awesome service will trump cheap deals.

But if they want to rape me on price AND treat me like shit because of some misdirected sense of entitlement, then they deserve to go bankrupt. And good riddance!!!

An update. Twin Needle are DEFINITLY one of the good ones.

You could never call their gear cheap but fuck are they easy and professional to deal with!!

Ordered a bag on Tuesday but then changed my mind on type and colour plus wanted some mods done. "Yip, no worries, and yip, you'll have it by Friday"

Showed up today.

I fucking LOVE dealing with outfits like that!!!!!

Originally Posted by Proudkiwi

An update. Twin Needle are DEFINITLY one of the good ones.

You could never call their gear cheap but fuck are they easy and professional to deal with!!

Ordered a bag on Tuesday but then changed my mind on type and colour plus wanted some mods done. "Yip, no worries, and yip, you'll have it by Friday"

Showed up today.

I fucking LOVE dealing with outfits like that!!!!!

They do great work but multiple times I have had the price come out a fair bit higher than the quote so a couple of time I could have replaced the item for the cost of repairing it. If they quoted accuratly you could decide it it's worth it before committing to getting the work done.