Thread: Importing, Shipping, pitfalls and work arounds

Originally Posted by mikee

Interesting. I work for a distributor and in my personal experience. Retailer sells the stuff and hospital passes all issues back to us even if its not really our issue at all. Ie installation whoopsies by retailer

That's abit different, that's not a problem with the product, but with the people who installed it . If the product is faulty nor doesn't work for some reason the way it should the retailer these days hardly ever have a cost involved to them. The supplier will sort it for the retailer in most cases, we even charge the supplier pick up costs etc if we have to go pick it up to be repaired or returned back to them and they all paid.(dozens of different suppliers).
In the firearm, hunting business I doubt HnF etc are wearing any cost at all as stated by that previous post for fauty or damaged stock. Freight company either paids or the supplier or manufacturer sorts it for them at their own cost.