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  • 6 Post By NewbieZAR
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Thread: Leatherman/Tightlines Service/Warranty - Good Report (maybe make this a pinned post)

  1. #1
    Walking my rifle
    Join Date
    Dec 2015
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    Hamilton
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    Leatherman/Tightlines Service/Warranty - Good Report (maybe make this a pinned post)

    Hello Everyone

    As mentioned in my post https://www.nzhuntingandshooting.co....service-80119/
    I wanted to get my Leatherman serviced/repaired.

    Well i finally got round to it and this is the timeline
    I filled in the form on 21/12/2022
    I sent it via courier on 22/12/2022
    and i received it back 06/01/2023

    They ended up doing a full replacement for me (the 2nd time for me) free of charge. I can really say that this is outstanding service form the team at https://www.tightlines.co.nz/
    Even with all the courier delays and residual covid issues in the country, the whole transaction only took 15 days and only cost me the postage.

    The form can be found here https://www.leatherman.co.nz/wp-cont...LM-website.pdf and more information here https://www.leatherman.co.nz/warranty/

    Here is what i submitted to them enclosed in the bag with the tool.

    Name:  Leatherman 1.JPG
Views: 223
Size:  63.5 KB
    Name:  Leatherman2.JPG
Views: 214
Size:  23.2 KB

    This is what i got back (minus the belt clip)

    Name:  20230106_161211.jpg
Views: 334
Size:  2.29 MB

    Very happy with the result.
    Last edited by NewbieZAR; 06-01-2023 at 04:55 PM.
    Rich007, rugerman, Shearer and 3 others like this.
    If you can't kill it with bullets, dont f*ck with it.

  2. #2
    Member rugerman's Avatar
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    That's some pretty fancy time travel

  3. #3
    Walking my rifle
    Join Date
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    Quote Originally Posted by rugerman View Post
    That's some pretty fancy time travel
    fixed it
    If you can't kill it with bullets, dont f*ck with it.

  4. #4
    Member rugerman's Avatar
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    back to the future

    Pretty bloody good result though
    NewbieZAR likes this.

  5. #5
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    Jul 2021
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    Guthrie
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    Yup had the same excellent service myself ,(same model as well) which is why I recommend buying Leather-man & lupo!! None of us want the need to
    use these warranties but isn't it comforting to know that its there & it works, no questions asked.
    NewbieZAR likes this.

  6. #6
    Member
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    Nov 2012
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    NI
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    1,529
    I had the original leatherman PST. File had snapped off, cutters in jaws had blurred over. Got in touch with tight lines, explained I’d had it about 25 years. They said send it in and I could either have it refurbished in the states or replaced with the modern equivalent version.
    Ended up with a new Rebar.
    Bloody top service and warranty.
    Sika stag and NewbieZAR like this.

 

 

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