Thread: leupold warranty

Originally Posted by bigbear

Ive got a vx3 about 12yrs old but it seems to have losing its clarity. My vx1 seems clearer to look through. Would it be covered under warranty? Also i see a few people on here have sent back direct. Is it easy done, Do you need to email them first etc?
Not far away from taking back a pair of bino's so i thought at the same time i might do both.

You won't have any issues with this - Leupold have a world renowned warranty.

First, go to their website and complete their online warranty form. This should give you a number of things - like a shipping address to send it to and a warranty claim number that allows you to track the repair etc.

Secondly, send them some photos of your hunting trips and include shots showing their product out in the field. Seriously. They love getting feedback from around the world and photos are likely to end up on their smoko-room wall. It's a small price to pay for the smiles the team will get when they open the box.

Typically the turn-around time is 14-20 working days (plus shipping etc.) and I'm sure you'll be impressed with their service.