Same here, bought them once and they literally fell apart first time out. My sister then bought a pair about 12 months ago and the heel came away on one also the first time out, she took them back to H&F and they called her a few days later and just gave her a brand new pair, which promptly started falling apart at the rand also, took those ones back and then came a long battle of her being told she hadn't followed the manufacturers instructions for maintaining them etc (keep in mind here they also started to fall apart first time out) and apart from the rand and front of the sole coming away they were obviously in brand new condition, H&F said it was a manufacturers/importers problem to deal with, and she had no contact from them as they dealt directly with H&F not her, she got fed up in the end and went through the commerce commission to get H&F to give her money back.
Mine were very comfy, just put together shit.
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