Thread: Meindl Boot Failure !

I got a pair of Mindls from @Sarvo and they shit themselves.
I went through Stagers to get some resolution as the boots I brought were MINT. They re-glued soles twice.
I got ahold of Sarvo and kept him in the loop about what was going on. Because hes such a good bastard he replaced them with a pair of Han Wags. Thats customer service right there.

Sorry Paul, its really out of our hands, Most high end boots have Vibram soles and if they are not worn often the PU material of the sole unit created by Vibram does show a slow degradation over time when left in storage with no use. The boot is designed to be worn often. The walking motion pushes air through the structure and materials of the boot and sole. This fresh air movement dries the materials and staves off the degradation. Life spans of more than 10yrs are normal when the boots are worn regularly.
The number one worst thing to do with boots with PU and EVA sole units is to not wear them and leave them stored for ages after a couple of field uses. Water and humidity will be sitting inside the boot materials and structure for years slowly degrading the materials. The boots should be worn for minimum a few days per month and ideally once a week. These will need to be resoled as no point in gluing them again. This would have to be at your cost however. We can send them to the repairer should take about two weeks. Cost is $180.

Originally Posted by Reindeer

I got a pair of Mindls from @Sarvo and they shit themselves.
I went through Stagers to get some resolution as the boots I brought were MINT. They re-glued soles twice.
I got ahold of Sarvo and kept him in the loop about what was going on. Because hes such a good bastard he replaced them with a pair of Han Wags. Thats customer service right there.

There are an awful lot of other sellers/retailers that could learn from examples like that

Originally Posted by Reindeer

I got a pair of Mindls from @Sarvo and they shit themselves.
I went through Stagers to get some resolution as the boots I brought were MINT. They re-glued soles twice.
I got ahold of Sarvo and kept him in the loop about what was going on. Because hes such a good bastard he replaced them with a pair of Han Wags. Thats customer service right there.

Sorry Paul, its really out of our hands, Most high end boots have Vibram soles and if they are not worn often the PU material of the sole unit created by Vibram does show a slow degradation over time when left in storage with no use. The boot is designed to be worn often. The walking motion pushes air through the structure and materials of the boot and sole. This fresh air movement dries the materials and staves off the degradation. Life spans of more than 10yrs are normal when the boots are worn regularly.
The number one worst thing to do with boots with PU and EVA sole units is to not wear them and leave them stored for ages after a couple of field uses. Water and humidity will be sitting inside the boot materials and structure for years slowly degrading the materials. The boots should be worn for minimum a few days per month and ideally once a week. These will need to be resoled as no point in gluing them again. This would have to be at your cost however. We can send them to the repairer should take about two weeks. Cost is $180.

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@Reindeer
Good one Paul - was hopping you still had that info and would put on here
He is right ah ?

I replaced another pair that sold on Trade Me - the boys father who bought them was shocked with the offer of replace or refund - he was extremely happy with deal and took the replace option.

I was hoping we might get more info on soles that lasted as I need new boots I can trust, the soles on my old pair which are well over 10yrs old & sat in a cupboard for years because I had 2 pair of them are still mint (the back seam burst open) but have the Meindl sole have folks found these better ?

Well done to Sarvo I would say, very cool of you to make people happy like that & those sole don't look too bad, you would think they could be glued back up, not the ones on these buggers !